Store and orders
Choose hardware, complete checkout, and review purchase history.
What are the Store and Orders?
The Store is the in-app shop for Trakngo trackers and accessories, so you can expand your fleet without leaving the workspace. An order is the record of one purchase, including its items and current status.
Buying hardware is a separate matter from your plan: the store covers one-off equipment purchases, while the plan is the ongoing subscription that lets those devices be tracked.
Order hardware
- Open Shop → Store and browse compatible trackers and accessories.
- Add the required items to the cart and check quantities.
- Proceed to checkout and verify the organisation and order details.
- Complete the Stripe payment flow and return to the confirmation page.
Review past orders
Open Shop → Orders to search purchase history and filter it by order status. Use this page to confirm whether a checkout created an order before attempting payment again.
After hardware arrives
Each shipped tracker must be claimed into your organisation before it can be configured or assigned. Keep the shipping box available because its label contains the required serial number.
Claim and assign a tracker →Permissions
Browsing, purchasing, and viewing organisation orders use separate permissions. Contact a billing admin if checkout or order history is unavailable.