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Glossary
Plain-language definitions of the terms used across Trakngo.
How to use this page
Every term Trakngo uses in the customer workspace is defined below in plain language, with a link to the guide that explains it in practice. If a screen uses a word you have not seen before, start here.
Terms
- AcknowledgeRead the guide →
- The action that records an incident as reviewed or actioned. It does not change or disable the rule that raised it.
- Alert ruleRead the guide →
- The configuration describing what to watch, its threshold, when it may trigger, and which vehicles it covers.
- AssetRead the guide →
- Tracked equipment that is not managed as a road vehicle, such as a trailer, generator, container, or item of plant.
- ConfigurationRead the guide →
- A reusable template of tracker settings that can be applied to compatible hardware.
- CreditRead the guide →
- A prepaid unit used by pay-as-you-go organisations to switch on map access for a vehicle or asset for a period of time.
- DriverRead the guide →
- A record representing a person who operates fleet vehicles. It is fleet data, not a sign-in account.
- Effective permissionsRead the guide →
- The combined access a user actually has, resulting from all of their assigned roles.
- ExpenseRead the guide →
- A cost recorded against a vehicle or asset, visible in both its own record and the organisation-wide maintenance view.
- GeofenceRead the guide →
- A virtual boundary drawn on the map around a real place, used to detect entry and exit.
- IncidentRead the guide →
- A recorded occurrence where tracker data matched an alert rule.
- InviteRead the guide →
- An emailed link that lets a specific person set up access to an existing organisation.
- Map accessRead the guide →
- Permission for one vehicle or asset to appear on the live map. Included with subscription tracking, or enabled with credits on pay-as-you-go.
- OnboardingRead the guide →
- The guided setup sequence after registration: account, plan, hardware, done.
- OrderRead the guide →
- The record of one purchase made through the store, including its items and status.
- OrganisationRead the guide →
- The business account that owns your fleet data and controls who can access it.
- PermissionRead the guide →
- A single allowed action, such as viewing vehicles or exporting reports.
- PlanRead the guide →
- The subscription your organisation is on, which determines available features and capacity.
- ReplayRead the guide →
- Playback of stored position history, redrawing where a vehicle or asset travelled earlier.
- ReportRead the guide →
- A structured result built from stored tracking history for a chosen type, date range, and filters.
- RoleRead the guide →
- A named bundle of permissions assigned to users, describing what they can do.
- Schedule itemRead the guide →
- A dated maintenance obligation such as a registration renewal, service, or inspection.
- Scheduled reportRead the guide →
- A saved report that Trakngo runs automatically and emails on a daily, weekly, or monthly cadence.
- Serial numberRead the guide →
- The unique identifier printed on a tracker's shipping box, used to claim the device into your organisation.
- TelemetryRead the guide →
- Supplementary data reported by a tracker alongside position, such as voltage or signal strength.
- TicketRead the guide →
- A tracked support conversation between your organisation and the Trakngo support team.
- TrackerRead the guide →
- The physical GPS device fitted to a vehicle or asset that reports position over the mobile network.
- Tracker seatRead the guide →
- Capacity for one tracked device under your plan.
- Trigger scheduleRead the guide →
- The days and time windows during which an alert rule or geofence may raise events.
- UserRead the guide →
- A person who can sign in to your organisation's workspace.
- VehicleRead the guide →
- A record representing one road-going unit in your fleet, such as a truck, van, ute, or car.
- Visibility groupRead the guide →
- A named set of users plus the fleet records those users are allowed to see.