Getting started
6 min read
Accounts and invites
Create an organisation, sign in securely, or join a team from an invitation.
Organisations, users, and invites
Three related ideas control how people get access to Trakngo.
- Organisation
- The business account that owns your fleet, hardware, and history. All data is scoped to it.
- User
- One person’s sign-in that belongs to an organisation. Users are the people who log in—not the drivers recorded in your fleet.
- Invite
- An emailed link that lets a specific person create their access to an existing organisation.
Create a new organisation
Use Create account when your business does not already have a Trakngo workspace.
- 1. Enter your email.
Trakngo sends a six-digit verification code to confirm the address.
- 2. Verify and add company details.
Enter the code, then provide the organisation information requested.
- 3. Continue to onboarding.
Choose a plan and hardware now, or skip those steps and return to them later.
Join an existing organisation
An organisation admin invites you from Settings → Users. Open the invitation link sent to your email and follow the prompts to establish your sign-in account.
Invitation links are specific to you
Do not forward an invite. If it has expired or was sent to the wrong address, ask the admin to send a replacement.
Sign in
- Select Sign in and use the identity associated with your invitation or registration.
- If sign-in succeeds but a menu is missing, the cause is usually your assigned role—not the login itself.
- Your Trakngo profile stores operational contact details; authentication remains managed by the sign-in provider.